Privacy Policy

RenoCostPlan provides renovation-planning tools for users in the United States. This policy explains how information is handled when you use our calculator, proposal builder, and paid planning reports.

Information you enter

Calculator and proposal-builder drafts are stored in your browser until you clear them or clear website data. They do not automatically sync across devices. Avoid entering sensitive information on a shared device.

When you request a free proposal PDF, the entries are sent to our server only to create the document and are not added to paid-order records.

Paid reports and payments

When you begin checkout for a paid report, we store the project snapshot and the generated PDF with the order so that the purchased document can be delivered and recovered for the stated access period. We do not receive or store full card numbers. Stripe processes card details and payment transactions under its own privacy practices.

A browser cookie helps protect access to a purchased report. A separate temporary cookie is used after a valid recovery code is entered. Recovery codes are private and should not be shared.

Retention and deletion requests

Online access to a purchased report lasts 30 days from order creation. That access period does not itself delete order records. Contact us to ask questions about stored paid-order records or to request deletion, subject to records we may need to retain for operational, legal, or security reasons.

Service providers and external content

We use Stripe for payment processing. Finish photos displayed on the website are loaded from Unsplash; normal image requests can share technical information such as an IP address with that service. Our hosting provider may process technical data needed to operate and secure the site.

Contact

For privacy questions, email contact@renocostplan.com.

Updates

We may update this policy as the service changes. The effective date above identifies the current version.